Whenever a successful business describes their workplace as a well-oiled machine, that’s usually thanks to their office administrator. They’re the glue that ensures managers, departments, and employees have what they need to keep the business moving in the right direction.
The best office administrators are versatile, outgoing people who enjoy a challenge, love to stay organized and are always looking for ways to improve things. With that kind of skillset, and the right office administration course, they’re able to work successfully in nearly any business environment.
So, what exactly are the duties of an office administrator?
Greeting clients and customers.
Office administrators can quite literally be the face of the company. They’re usually the first person to greet potential customers and long-time clients as they walk in the door. They also handle incoming phone calls and emails, initial business inquiries, and even perform office tours. As such, their personality and disposition, memory for names and faces, and customer service skills must be top-notch.
Managing day-to-day operations.
While office administrators handle plenty of everyday tasks, like ordering office supplies, organizing calendars and coordinating with outside vendors, they’re also involved with creating the systems that form the backbone of a business. That means developing ways to organize all manner of paperwork, onboarding new employees, scheduling appointments and meetings, and even getting involved with the budget and expenses.
And when crunch time comes, they’re often helping employees and departments in any way they can. This means that office administrators are just as well-versed on the company, its products, and its clients as the management and sales teams are.
Coordinating repairs, meetings, and other events.
A big part of business is networking, selling, and entertaining. Office administrators play key roles in the planning and executing of all sorts of events. They arrange for on-site maintenance, schedule cleaning crews, organize and equip meeting areas and boardrooms, order catering and plenty more.
This also means they’re involved in planning and affecting the budget and expenses of the biggest business-related happenings, like much-anticipated company-wide retreats, summer luncheons, and Christmas parties.
Assisting managers and executives.
In addition to keeping the office running smoothly, office administrators can often be part of making the lives of management run smoothly too. Organizing their calendars and ensuring they’re not double-booked, handling flights, hotels, and rental cars, and even shopping for business-related gifts is all part of an office administrator helping executives stay on track with their business efforts.
That’s why knowing the ins and outs of a business, and building strong fundamentals with an office administration course, is key to being a successful administrator.
Be job ready in less than 1 year with the Office Administration program at the Academy of Learning Career College.
By now, you can see just how important a skilled office administrator is to any business. Enrolling in the Office Administration program at AOLCC provides you with the fundamental business skills you need to become that skilled administrator or assistant. Upon successful completion of the certificate program, you’ll be equipped to work in a wide variety of business and office environments.
Contact us now to learn more about the office administration course at Albion College.
