The business world is an exciting one, with new products and services being developed and brought to market almost every day. Those businesses are constantly in need of smart, skilled, and dedicated people (like you) who can ensure their day-to-day operations move along smoothly.
Choosing the right online business courses can give you the skills and training you need to join established or up-and-coming businesses and become a successful and important part of them.
If you’re interested in earning a business certificate, here are three programs that may be right for you.
Business Office Administration
The business office administration program will equip you with the basics you’ll need to succeed in today’s office environments. You’ll learn bookkeeping, software proficiency, customer service, and office procedures. Pursuing a job as an office administrator can provide you with a rewarding career in an essential part of a business and its operations.
It’s a highly versatile and constantly changing position, involved in and providing assistance to nearly every part of a business. You’ll greet customers, correspond by phone and email, organize files and records, arrange for maintenance, research software and processes, order equipment and supplies, and even take part in creating business plans.
Oftentimes, with enough experience and contribution, a position in office administration can evolve into an even more vital career. Administrators can become office managers, be trained as team leaders or department directors, and even become personal assistants to the executive staff.
What are the job opportunities for office administrators?
Careers that take advantage of the skills learned in this program include:
- Call Center Agent
- Personal Assistant
- Project Coordinators
- Receptionist
- Stenographer/Transcriber
Business Office Accounting Clerk
The business office accounting clerk program will provide you with the comprehensive knowledge you’ll need in today’s accounting departments. You’ll learn basic bookkeeping and accounting, software skills, and business correspondence. Pursuing a business certificate as an accounting clerk can secure you a vital role in a company’s accounting team.
Accounting clerks form the backbone of an accounting team, assisting with both clerical and administrative tasks. As accounting needs can vary business-by-business, a clerk job is a great way to become a versatile and insightful accountant.
You’ll assist in handing accounts payable and accounts receivable, organizing payroll, reconciling bank and credit card statements, managing vendor records and billing, and any additional tasks the accounting team needs completed.
What are the job opportunities for accounting clerks?
Careers that take advantage of the skills learned in this program include:
- Accounts Payable/Receivable Clerk
- Audit and Billing Clerk
- Budget and Costing Clerk
- Deposit, Finance, or Invoice Clerk
- Tax Services Clerk
Customer Service and Information Clerk
The customer service and information clerk program is all about the skills you’ll need to communicate and interact well with customers. You’ll learn the basics of business math, business writing and correspondence, software use, and of course, customer service. Pursuing a career as an information clerk can make you one of the most important members of a business team.
Customer service is all about providing knowledgeable, exceptional service and ensuring your business maintains a positive reputation. You’re most often a customer’s first encounter with a business, so you’ll answer questions face-to-face, by phone, and by email.
As an information clerk, you’ll know your business, its services, and its processes inside and out. In addition to passing along info to customers and clients, you’ll maintain records and databases, organize projects, improve internal processes, and often handle day-to-day tasks.
What are the job opportunities for customer service and information clerks?
Careers that take advantage of the skills learned in this program include:
- Complaint, Inquiries, or Information Clerk
- Courtesy Receptionist
- Customer Service Representative
- Library Clerk
- Order and Payment Clerk
You can be ready for a new career in less than a year with a business certificate from AOLCC.
Albion College offers several online business courses in Ontario that are designed to fit your life and schedule. In less than a year, our business programs can provide the education and training you’ll need to be competitive in today’s demanding job market.
Contact us for more info and start planning your new business career today.